Amazon.com
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Aramayla eşleşen 398 yorum bulundu
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3,0
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I loved my job but they suddenly switched me to a different department which I hated and didn’t have a choice in. The work from home opportunity is nice and the pay was decent. The support was lacking.
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5,0
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Amazon is a fast paced company. You have to really catch on fast. Everyone Is here to help and wants to see succeed. Plenty of room for advancement. You will get plenty of overtime
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5,0
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Awesome company to work for. I do not have any complaints about this company. I definitely would recommend Amazon to anyone looking for a employment right now.
Artı Yönleri
Flexible
Eksi Yönleri
None
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2,0
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The management team was quite elusive, I worked there for roughly a month after training and did not once meet with my manager, they emphasize independent work, then do not give you the tools to manage your performance independently. The pay was mediocre at best, the benefits were nearly non-existant, aside from a discount on amazon, they will simply choose when to send you to another department with little to no notice, which includes a schedule and responsibility change. training was lack-luster with only scripted role plays, gives no room to explore more difficult situations and learn how to handle them before you're on the phone.
Artı Yönleri
discount at amazon.
Eksi Yönleri
no healthcare for seasonal despite 40+hrs, random re-assignments, no communication, lackluster training.
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Son çalıştığınız şirkete puan verin
Diğer kişilere yardım etmek için deneyiminizi paylaşın
3,0
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Training was fast and enificiant. A typical work day consists effectively manage a high-volume of inbound and outbound customer calls, verifying customer’s account for security purposes, empathize with and prioritize each customer’s needs with respect and patience while showing ownership and upholding company values.
Artı Yönleri
Can take off as long as you have time available.
Eksi Yönleri
It's stressful dealing with entitled customers.
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3,0
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I wasn't incredibly fond of the job. Schedule changes were frequent and you never knew what kind of day you were walking into. Pay was decent and its a good stepping stone
Artı Yönleri
Pay
Eksi Yönleri
Scheduling
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5,0
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Great Company. Good Work Life Balance. Although work can be demanding during certain time periods of the year. Great place to work if you are interested in being a manager.
Artı Yönleri
Good Pay
Eksi Yönleri
Mandatory Overtime during certain periods
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4,0
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I worked for VCS which is a virtual, work from home position. You have the flexibility to choose your sched when they get you on board. Good for entry level
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4,0
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There were a lot of good things about wprking for Amazon. The pay and benefits were pretty good. I liked how they worked with me on hours and schedule.
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3,0
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It’s okay. Training seems a little rushed. I feel like you are getting the gist of it but not really know what to do in the actually calls themselves. Getting started is easy.
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4,0
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Work from home, really easy system to use, managers are easy access when you need help. Very good company pay is good. Only thing is that I am seasonal and would like some job stability the managers don’t seem to know if there will be any conversions from seasonal to permanent and don’t really have an idea of when they will let seasonal employees go. Other than that it’s a really good place to work.
Artı Yönleri
Work from home, Pay
Eksi Yönleri
Seasonal but I knew that when I sign up for the position.
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4,0
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Decent job for starters. Gets better though. Worked my way up and was able to meet up to the VPs of the company. Just takes hard work and dedication like any other job.
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4,0
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Amazon has been beneficial for my family. Training is great in the beginning but lacks in continuity. The public learns information before agents do so that poses challenges at times but overall it's a great job!
Artı Yönleri
Flexibility, pay, fully remote, management
Eksi Yönleri
Raises have stopped because of the minimum wage increase but responsibility continues to increase.
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3,0
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Pros-
Work from home

Good supportive team leader (heard stories about other not so great ones however)

Decent pay


Cons-

Angry demanding customers

Training only a week - not enough time

Start out as seasonal not knowing if or when you may be let go or if/when you may be converted to permanent

If you need off and don't have a balance of paid time off or unpaid time off then you are out of luck

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4,0
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You have to stay on script and it can get difficult dealing with angry customers but supervisors are very helpful and someone is always available. The culture is wonderful as well.
Artı Yönleri
Work from home.
Eksi Yönleri
Can get monotonous
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5,0
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This is one of the most inclusive work place I ever worked at. Not only do they pride themselves on their employee-friendly environment, they have flexibility in their scheduling as well
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4,0
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I enjoyed working for Amazon due to the fact I was able to work from home. You do deal with customers your whole shift( depending on your position). If you are ok with that, than this job is for you.
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3,0
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No flexibility in scheduling. Getting a good team and supervisor is what matters the most. Pay was excellent but it was all about the company’s numbers. They didn’t care about you the person
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5,0
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I absolutely loved working for Amazon, the work culture is amazing, my manager was great and so helpful and understanding. Great place to work! I highly recommend working here.
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4,0
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It was very interactive though it was a remote position. My questions were answered in timely manners, training was understandable and the job itself was enjoyable.
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3,0
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Pro:
You can utilize PTO, Unpaid time off, and voluntary time off(When avail) as you wish. As long as your time off is covered by one of these there are no repercussions.

Chatroom for discussion and assistance with other teammates and leaders is great.

Remote work and equipment provided


Cons: They pretty much hire everyone seasonal

Expectation that you learn lots of different specialties means you don't actually know a lot about your specialty

Customer reviews make or break you and it doesn't matter if they say no because their request was outside your ability. This means that associates are constantly looking for ways to pass off no's which is frustrating.


Overall it's an okay job if you don't mind being yelled at or constantly feeling like you will be given two weeks notice at any time.

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