What is work life balance?
Personal Banker (Güncel Çalışan) – Washington, DC – 28 Ağustos 2019
Really enjoyed working at Citi for close to 3 years. You are recognized when you do well and feel appreciated. There is lots of training and you are constantly learning. They talk a lot about promoting and career advancement, but it NEVER actually happens. You work hard and if you meet the impossible sales goals consistently, suddenly now your goal is doubled.... Not only is your goal doubled, but also commission pay out is less and less every year. You are told that in order to get promoted, you have to be a "High achiever", but all that really gets you is a higher goal.... which i figured is normal in most banks.
Now, the real reason i am leaving is because in 2019, micro-management has gone to a new extreme. They literally began monitoring every interaction you have with a client through a system called "Salesforce". They put a ton of pressure on the bankers and expect you to make 25+ calls daily to "Citi Priority" clients. if you work in a slow branch, you will make calls literally all day making it feel like you work in call center. Bankers are so micro managed that you will feel like you are in a detention center, literally.
The company is literally focusing only on High Net-worth clients, meaning that the average Joe get absolutely no attention or guidance on how to succeed financially.
If it wasn't for the extreme micro management going on lately at Citi, i would definitely stay. Its sad to say that i am moving on.
they will match up to 6% of 401K contributions.
Policies change every other day. system outages make it impossible to get work done.