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Gayet olumlu. Guzel bır otel. Çalışması keyifli. Standartları yüksek.

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Ulaşım zorluğu
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Fun workplace but.....

Very bad Management not care what so ever for hourly employee regardless of the level of experience, no careers advancement only for those have connection with upper management, or being friend to the hiring manager, very unfair use to be fair company!

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free lunch

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unfair management, they play favoritism big time no matter of your level of experience
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Great Workplace

Hyatt was a great company to work for. Management and staff were always friendly and helpful. They were willing to train an loved to see the employees succeed!
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You live the dream, we live the nightmare

Everything was about the customer and never about the employee. I cannot explain how much personal things I’ve missed because “business needs”. There were never enough people to cover a shift. I don’t like the seniority rule. They would make one person work 6am-2pm everyday. And make me work 10pm - 6am. Then come back to work that same day I just got off. Id work 3pm - 11pm. And this was every week. I work to live, not live to work. Shifts left me exhausted and half the time I was tired showing up to work because of my flipped schedule. I also said my last day was on the 18th. They made me work overnight on the 18th and get off morning time on the 19th. It was a horrible experience

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They charge lunches

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30 min breaks
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Its a good place to worK!

If you are used to the call center environment then you'll likely be aware of any issues that may come up during a shift but as far as the company, its a wonderful place to work!

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Great company, free rooms

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General call center issues
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Estable

Excelente empresa para loborar, estabilidad, trabajo en equipo,

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Estabilidad

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Salario
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Did not enjoy working for Hyatt!!!

I did not enjoy working for Hyatt. Their training is superb. It takes weeks but once you start to work you have all the tools you need to perform without major obstacles. The pay rate is low. I believe any guest service entry-level position should start at $18.00 / hour. The support they offered to guest service representatives is minimum. Supervisors often meet with their subordinates but it feels mostly like they do it because they have to, but not to actually find out what can they do to help out, what issues the employee has, what are the obstacles that are precluding him/ her to perform better, etc. Lastly, there is no way to advance, not vertically and not horizontally. Once you start in a position you are stock in there FOREVER.
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Good for what it is

I worked doing reservations for the Global Contact Center (from home). Call volume is constantly back to back. Perks are pretty good - you get 12 complimentary night stays for free at Hyatt owned and managed properties.

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Comp nights

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Call volume
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Good benefits and free food

the tips are good and get to meet a lot of celebrities. the management was very easy going. the hardest pat of the job are on the weekends when they have events
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Spent all my time worried if I will still have a job.

Even before COVID I was stressed I would be losing my job. They were constantly cutting back hours I want a job with more security that that and a more stable work schedule. Never sure what my hours would be and that stressed me out.

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Free lunch

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Inconsistent schedule
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Hyatt İş İlanları

Daha fazla iş ilanı
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Worst place to work

Hyatt house all mangers are very rude and disrespectful will never recommend any one to work there they are unorganized and the brake room always dirty bathroom never has toilet paper and never have toilet paper for the gues as well

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None

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Nine
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Reputable company but don’t live their mission statement with their staff and management team: “We Care for People so they can be their Best”

Hyatt as a corporation is a good company to work for because of their name and recognition. However, upper management is not always transparent which is very disappointing. Too many politics in the company, they don’t truly care about their associates and do not appreciate the hard working, loyal and dedicated staff.

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Perks with free nights and discounted room rates all over the world.

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If you are a hard working and loyal individual, automatically they can take you for granted
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Productive

Great Place to work always people that work hard and you can show the best of you. Always something to do and the benefits are great. Easy to do things
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Great on the surface, but ran like a circus.

Initially, I was very eager to begin my career with Hyatt. After an interview that, while convoluted, left me feeling optimistic about the job. This job was a phone based customer service job that handled bookings, cancellations, customer service requests, hotel requests, and more. The training period, as well as the first few months on the job were great, however multiple issues began to arise not long thereafter. It was during the last eight or nine months with the company that we went through two corporate overhauls regarding our standards, practices, and job sets that were handled very gracelessly. Communication breakdowns, technical breakdowns, finger pointing, and dissolution of responsibility became commonplace in the office. The office culture is not one that I would have described as openly welcomingly as initially asserted to me. While I found some staff incredibly gracious and kind, a majority tended to be cold, surly, and ill-mannered. This latter group tended to form cliques that often made many members of the office feel uncomfortable or unwelcome. This is just the tip of the iceberg. The job itself, was a very manageable task, and there were some times that I had some wonderful calls, and delightful guests. The initial trainings were clear and concise, and the programs that we utilized in the beginning allowed us to be the best we could be for the company, but the companies quest for either change or innovation lead to the downfall of many a career there. It got to the point that so many changes in directive were being handed out daily, on top of all the issues - 

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Great Pay, Good Benefits, Free Coffee/Soft Drinks, Free Rooms

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Miscommunication, Technical Issues, Leadership Issues
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Great place to work

The new management at the global contact center truly cares about employees and their work/life balance. Before it was all about the bottom line and the heck with our employees, now they have done everything possible to put their employees on top.

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Management, flexibility and benefits
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Just a number

You are "expected" to have a talk time of less than 5 minutes per call, however, you are also expected to warm transfer a call if you must transfer to a different department (which will be several times during your shift). Most of the time both you and the guest end up on hold for 20 - 45 minutes! Be prepared to be every angry guest emotional punching bag, especially during peak times where the guests are on hold for 1+ hours.There are good managers and bad managers, the bad managers will ignore any question you may have, even those that are coming from the teammates fresh out of training. Which manager you get will be the luck of the draw

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You can get as much overtime as you want, company has great incentives.

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lack of communication from manager, you are expected to find out the answers on your own.
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Really bad management no wonder they aren't top 3 anymore

Managers move up via buddy system. Many move up with little or no knowledge of said position. Sometimes you are thrown into work you have no knowledge about and are still held accountable. When you make mistakes you are threatened and told you are replaceable.

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None

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Bad management
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Productive and fun

Productive and great company to work for. Management is great as well as associates. Very caring culture. They worry about each other as a family. Great company overall

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Work like balance

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None
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It was ok

It was ok not bad great people to work with management is okay. Pay isn’t great, but they work with your school schedule. Good job for students. Not someome with kidd
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Great workplace

Great company and wonderful co workers. Management always helpful . Always well stocked with everything we needed to perform the job. Management and staff wonderful
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Great work environment

Great place to work. Balance work to real life ratio. Wonderful benefits. And co workers are friendly and understanding. I would recommend most people work 20plus years and retire

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Free lunches

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Very strict management
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Burada çalışmanın nasıl bir şey olduğunu merak mı ediyorsun?

Hyatt firmasında çalışmak ya da mülakata girmek hakkında bir soru sorun. Topluluğumuz cevap vermeye hazır.Soru Sor

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