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Çatalca konumundaki işler

Sırala : -
600+ iş ilanı

Job Post Details

Business Support Co-ordinator - job post

Lupa Recruitment
Türkiye
Son 30 günde başvuruların %75 veya daha fazlasına cevap verdi; genellikle 1 gün içinde cevap veriyor.

İş detayları

İş türü

  • Tam zamanlı

Konum

Türkiye

Tam İş Tanımı

Main duties and responsibilities
  • Be understanding, pragmatic and quick thinking, able to resolve and overcome customer issues to ensure a satisfactory outcome for them and maintain their custom.
  • Ability to build relationships and rapport with all levels of people, and have personable and productive conversations with them.
  • Provide ongoing education of contract details and additional services to existing customers, and by obtaining customer contract commitments using sound telephone-based negotiation practices.
  • Generate revenue growth by utilising a consultative selling approach with new sales of additional services and retention of current waste management customers.
  • Establishes and maintains a high level of customer satisfaction.
  • Assist the Business Support Manager to resolve unique customer issues.
  • Increases revenue and profitability by delivering proposals on retention calls to improve the customers’ service and/or profitability while minimizing price reductions.
  • Matches waste management services with customer needs by demonstrating knowledge of customers, pricing and competition; effectively communicates pricing and service strategies; proactively engages with Sales team on other waste management business opportunities.
  • Effectively uses software tools (i.e., Purgo, CRM, Power BI, M/S Office (teams, outlook, excel, word, power-point)
  • Acquires in depth industry and company knowledge in order to prepare complex proposals and make recommendations on service levels, containers and equipment.
  • Act as a change agent to identify areas for operational efficiency and continuous improvement
  • Proposes customer solutions that are compliant with appropriate safety, environmental and local regulations.
  • Deal with and resolve Subcontractor service issues to ensure a high level of service and customer service is given to the customer.
  • Support the field sales team by implementing agreements and day to day guidance
  • Provide detailed information to the field sales team around customers current contractual obligations.
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