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Job Post Details

100% Home Office Customer Representative- German/English - job post

Conduent
2.7 out of 5
Türkiye
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İş detayları

İş ilanı bilgileri ile profilinin uyumlu olduğu noktalar.

İş türü

  • Permanent

Konum

Türkiye

Tam İş Tanımı

Customer Representative Specialist / Social Media / Call Center Agent
100% Home Office / German & English.

For these roles it is essential that you speak both German and English.

  • Customer Representative Specialist
  • Mobile Consultant
  • Social Media Customer Support

You have the option to work 100% remotely, on our fantastic location in Istanbul or a combination of both.

Are you looking for a job where you can grow and a company that valuates your experience and effort every day, then we are a match!

Be a part of our new project which is a world-famous automotive brand specialized in electric vehicles and EV mobility.

We are looking for enthusiastic candidates who have a passion for providing great customer engagement on both the conversation and the excellent service, in all encounters that customers have with the Customer Engagement Call Center.

What is important in your job as Call Center Agent:

  • Provide remarkable customer engagement experiences.
  • You will identify purchase options to support vehicle and related services sales.
  • Support customers to purchase a vehicle or related services on the e-commerce platform.
  • Having a year of sales experience is nice to have.
  • And, of course we have set KPI’s so that we can show our excellent service as a team.

What you need to have:

  • A passion for social media: Twitter, Facebook, Instagram etc.,
  • C2/C1 level of English language is a requirement and the recruitment process will include a language proficiency assessment.
  • For the training you will need to be available from Monday to Friday between 9.00 AM and 5.15 PM,
  • After training period working hours are flexible: based on rotation shifts between 9.00 AM and 9.00 PM, from Monday to Sunday,
  • No experience working for a Social Media team? Don’t worry; We will train you!

Work hours:

  • You’ll work flexible shifts.

What we offer you:

  • A part-time/full-time contract.
  • 100% Home Office
  • We pay an attractive salary and provide a bonus scheme.
  • On top of that we offer: Sodexo, internet fee, private health insurance, referral program that will allow you to earn extra bonus.
  • From your first day you’ll have access to development programs and world-class training opportunities for your personal requirement to develop yourself.
  • You have the option to work on our fantastic Call Center in Istanbul or a combination of working on location and remote.

And did you know this about Conduent?

  • This year we were certified as a Most Loved Workplace®. The certification cites respect, collaboration, and a positive vision of the future (to name a few) as key drivers of the culture at Conduent.
  • Our employees choose to build their careers at Conduent:
  • More than 25% of our associates have been with us for 5 years or more.
  • Through our management development programs about 70% of our Team Leader positions have been filled from our own associate talent pool.
  • Surveys show that 75% of our associates agree with this; "I belong at Conduent".

We’ll welcome you into our team as a Customer Representative Specialist / Social Media / Call Center Agent 100% Home Office / German & English.

Job Types: Full-time, Part-time, Contract, Permanent

Language:

  • Deutsch (Required)
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